TENANT MOVE OUT
- Inspect unit and fill out a report on the property’s condition when the client moves out
- Provide tenant with a copy as well as estimated damages
- Return the balance of the security deposit to the tenant
- Forward any portion of the owner’s portion of the tenant deposit to the owner or hold in owner reserves for repairs.
- Clean unit and perform and needed repairs or upgrades
- Put the property back on the market for rent
OWNER REAL-TIME ACCESS
AppFolio Property Management uses a very powerful online management software system that allows us to provide you with unprecedented service and transparency. No longer will you wonder what is going on with your portfolio. Our “Owner Portal” gives you real-time access 24/7 through any web browser. In addition to seeing when your rents are received, you will also be able to:
- View and approve work orders:
All maintenance work orders are automatically e-mailed to you;
- Instant access to all expenses:
Copies of all bills are electronically posted to your owner portal;
- Automatic e-deposits:
Rent can be e-deposited into your account;
- On-Line reports:
Run financial and other reports;
- Vacancy status:
Review marketing campaigns and showings;
- Communication:
Instant message communication with staff; and
- Instant Feedback:
Access to Agent e-mail feedback to you after property showings.
TENANT PERSONAL PORTAL
- Confirm rent payments:
Tenants can confirm payment was received &
- Pay rent online with credit card or auto-debited from bank account:
Have rent auto-debited from bank account;
- Enter service/repair request:
Enter work orders and check status;
- View ledger:
Tenants can check balances and charges;
- Communication:
Email staff from your own private portal